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      Consistently ranked among the top technology firms across the nation.

      Network Services - WSG

      System Integration - TSG

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      Geekruit - HR Services

      Application - SAP

      Robotic Process Automation -RPA

      Payment Solutions & Services

      SecNaas

      Drone

      TeleCommunication

      Cyber Security

  • Partners
    • Strategic Partnership
    • Certified Partnership
  • Contact
  • 022-69028600
  • sales@dsmindia.com
  • Home
  • About
  • Service

      Explore Our Services

      Consistently ranked among the top technology firms across the nation.

      Network Services - WSG

      System Integration - TSG

      Consulting

      Cloud, Application & Hosting

      Geekruit - HR Services

      Application - SAP

      Robotic Process Automation -RPA

      Payment Solutions & Services

      SecNaas

      Drone

      TeleCommunication

      Cyber Security

  • Partners
    • Strategic Partnership
    • Certified Partnership
  • Contact

Payment Solutions

We believe ourselves to be one of the strong advocate of technological advancement. And technology is changing in fast pace, coping up with it is a very sweet challenge which we have accepted. Monetary Transaction has been the core of business post the barter system. Mode of transaction for retail business has always been in the Cash Mode. But with time, consumers are moving out of Cash Mode.

Which gave birth to new alternatives like Plastic cards and POS devices.


(Point of Service) POS solutions


Preventive, Maintenance, Installation, Shifting

FES (Field Engineering Services):


Service Desk

  • DSM has 24/7 service desk to enable customer requests be resolved at any time
  • First Level Maintenance (FLM) Services.
  • Servicing Over 4000 ATMs.
  • Serviced by over 400 Service Custodians
  • Delivering over 90% response and resolution (TAT)/Service Level Agreement (SLA)
  • Consumable and spares Management
  • Second Level Maintenance (SLM) Services
  • Service over 1500 ATMs
  • Serviced by over 70 Field Engineers
  • Delivering over 90% response and resolution (TAT)/Service Level Agreement (SLA)
  • Repairs and hardware replacements
  • Software reinstallations
  • Preventive Maintenance (PM) of ATMs
  • Installation of new ATMs & Security Systems
  • Housekeeping (HK) & Facility Management Services (FMS)
  • Customer Relationship Management
  • Web-based and available to customer, providing Real-time interface
  • Safe, secure and spam free
  • Simple to use interface, with almost all requisite data pre-filled
  • Easy to use Help and User Guides documentation included
  • Each incident is Time-stamped with ETA of Response
  • Field engineers receive and update incident status in Real-time
  • Real-time alerts provided on mobile phones and email
  • Escalation alerts can be customized to meet individual customer preferences
  • Kiosk Solutions
  • FES – Field Engineering Services
  • Installation
  • Maintenance & Support
  • 24/7 Premium Support via Phone, Live Chat, and Ticket System (Email)
  • 24/7 Server Support
  • Online Support Portal with over 500+ Video Tutorials and 680+ Help Articles

We help our clients achieve

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sales@dsmindia.com
SF–A–12, Art Guild House,
Phoenix Market City, L.B.S. Marg, Kurla (W), Mumbai

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